Breaking the Rules

There's a book out, called "Contagious Success" , and as part of the marketing for the book (and her company's consultancy services) the author Susan Lucia Annunzio was a guest blogger on Fast Company Now. The point she chose to emphasise in this post is that the leaders of high performance teams have to break the rules of their organisation to allow their teams to succeed. The interesting thing for me is the way this reinforces the Dilbertian view of the world, where you naturally assume that your employer is part of the problem. Is this inevitable? Is it not possible to build an organisation that actually works? Or is it true that the only way to quality is subversion?